“Understanding the customer” is a mantra many companies are now using (those that aren’t are probably in big trouble now that social business is the future). But how many companies … Continue reading
If you’re looking for an example of what not to do when it comes to infographics, you need look no further than this troubling and not particularly useful infographic / … Continue reading
Tech companies are doing it all wrong. If you haven’t heard, Developer Evangelist Adria Richards was fired yesterday. The controversy stems from a decision she made last week at PyCon … Continue reading
When the presidential election swung into full force last fall, the usual accusations of flip flopping surfaced. Obama reversed previous promises to make civil liberties a priority, to the point … Continue reading
Watching this obviously fake UFO video the other day I was struck by something: The commentary all revolved around calling it out as a hoax, but only a couple of … Continue reading
I was blown away yesterday by this post from one of the more respected tech guys on the web. There was something strange about his argument. It was one of … Continue reading
Gini Dieterich over at SpinSucks posted some thoughts this morning on the handling of the Applebee’s PR Crisis (for the original story, click here). I read the site frequently and … Continue reading